Care Home Compliance Support
We check your compliance and manage the certification behind it. PAT testing, food hygiene, food safety records, and water and legionella testing are tracked, arranged and filed, so nothing expires unnoticed and the evidence is ready when you need it.
Why care managers ask us for help
Compliance rarely slips because of one big task. It slips because dozens of certificates and tests all have different dates, different contractors and different places they get filed.
- Certificates expire without anyone noticing until an inspection or audit.
- PAT testing, legionella and water testing, and food hygiene are arranged by different people at different times.
- Day-to-day food safety records and certificates are hard to find when someone asks for them.
- Managers lose oversight because records are spread across drawers, inboxes and contractors.
What we can support with
Every home is different. These are typical tasks; we agree your exact scope before we start.
PAT testing
- Tracking when PAT testing is due across the home
- Arranging testing with a suitable contractor
- Filing certificates and following up on any failed items
Food hygiene & food safety
- Keeping food hygiene certificates and records organised and current
- Keeping day-to-day food safety records and certificates in order
- Flagging renewals and gaps before they become a problem
Water & legionella testing
- Tracking legionella risk assessment and water testing dates
- Arranging testing visits with contractors
- Filing certificates and following up on any actions
Compliance checks & certificates
- A central register of every certificate and its renewal date
- Reminders before any certificate or test falls due
- Regular compliance checks so your home stays inspection-ready
What we don’t do
We are a back-office support service, not a care provider. We don’t provide care, complete clinical paperwork such as care plans or medication audits, view clinical notes or handle banking. Your clinical team stays in charge of care, and you stay in charge of decisions and payments.
Designed for
- Registered managers who need certificates and records in order before an inspection
- Owners who want clear oversight of what is due and when
- Homes whose certificate records have fallen behind and need to be brought up to date
Support from someone who has worked inside care homes
We understand the manager’s role, the paperwork that comes with it and the boundaries that matter, so you spend less time explaining and more time getting things done.
About Care Desk Solutions →Care Home Compliance Support: common questions
What does care home compliance support include?
We check your non-clinical compliance and manage certification for areas such as PAT testing, food hygiene, food safety records, and water and legionella testing. We track renewal dates, arrange testing with contractors, file certificates and keep everything ready for inspection.
Do you carry out the testing yourselves?
No. Testing is carried out by qualified contractors. We organise it, chase it and keep the certificates and records in order.
Do you carry out clinical audits?
No. We support non-clinical compliance only. We do not carry out clinical audits, review care plans or view clinical notes.
Will we keep ownership of our records?
Yes. All records stay in your systems and belong to your home. We work within them and hand back everything we set up.
Often combined with
Discuss your compliance support needs
Tell us what is landing on your desk. We’ll explain how we could help and agree a clear scope with you.